{"id":65,"date":"2026-05-28T02:49:53","date_gmt":"2026-05-28T02:49:53","guid":{"rendered":"https:\/\/drevitchsfrenchiepuppies.com\/?page_id=65"},"modified":"2026-05-29T14:46:07","modified_gmt":"2026-05-29T14:46:07","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/drevitchsfrenchiepuppies.com\/?page_id=65","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n\n\t<section class=\"section dark\" id=\"section_485981204\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-811094274\">\n\n\n\t<div id=\"col-1125338748\" class=\"col medium-8 small-10 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<h6>Our<\/h6>\n<h1>Refund Policy<\/h1>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. In in imperdiet purus, sit amet eleifend nulla. Aenean ultrices justo nec ante pellentesque volutpat. Nulla sollicitudin nibh at turpis sollicitudin, quis dictum dui suscipit.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_485981204 {\n  padding-top: 100px;\n  padding-bottom: 100px;\n}\n@media (min-width:550px) {\n  #section_485981204 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\t<div id=\"gap-1576934281\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1576934281 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div id=\"text-350646985\" class=\"text\">\n<p data-start=\"304\" data-end=\"359\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f43e.svg\" alt=\"\ud83d\udc3e\" \/>\u00a0Refund Policy \u2013 Pups By Emilyjoy\u00a0<img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f43e.svg\" alt=\"\ud83d\udc3e\" \/><\/p>\n<\/div>\n<p>Pups By Emilyjoy, your satisfaction and the well-being of our puppies are our top priorities. We take great pride in raising healthy, happy, and well-socialized puppies. While we strive to ensure a perfect match between you and your new furry family member, we understand that unexpected circumstances may arise. For this reason, we have established a clear refund and return policy.<\/p>\n<p>Please read the following policy carefully before making a purchase.<\/p>\n<hr data-start=\"837\" data-end=\"840\" \/>\n<p data-start=\"842\" data-end=\"867\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4dd.svg\" alt=\"\ud83d\udcdd\" \/>\u00a0Refund Eligibility<\/p>\n<p>Refunds are considered under the following conditions:<\/p>\n<ul data-start=\"925\" data-end=\"1251\">\n<li data-start=\"925\" data-end=\"1032\">\n<p>The puppy develops a serious hereditary illness (diagnosed by a licensed vet) within 14 days of purchase.<\/p>\n<\/li>\n<li data-start=\"1033\" data-end=\"1161\">\n<p>The puppy is found to be unfit for sale due to a health issue verified by a licensed veterinarian within 72 hours of delivery.<\/p>\n<\/li>\n<li data-start=\"1162\" data-end=\"1251\">\n<p>The buyer has made full payment and complied with all the purchase and care agreements.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1253\" data-end=\"1256\" \/>\n<p data-start=\"1258\" data-end=\"1304\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f51f.svg\" alt=\"\ud83d\udd1f\" \/>\u00a0Refund Process \u2013 Step-by-Step Procedure<\/p>\n<ol data-start=\"1306\" data-end=\"2736\">\n<li data-start=\"1306\" data-end=\"1465\">\n<p><strong data-start=\"1309\" data-end=\"1332\">Contact Us Promptly<\/strong><\/p>\n<p>Notify us in writing within 72 hours of receiving the puppy if there is a concern regarding health or eligibility for a refund.<\/p>\n<\/li>\n<li data-start=\"1467\" data-end=\"1609\">\n<p><strong data-start=\"1470\" data-end=\"1496\">Veterinary Examination<\/strong><\/p>\n<p>Schedule a check-up with a licensed veterinarian and obtain a written diagnosis\/report detailing the issue.<\/p>\n<\/li>\n<li data-start=\"1611\" data-end=\"1759\">\n<p><strong data-start=\"1614\" data-end=\"1638\">Submit Documentation<\/strong><\/p>\n<p>Email all supporting documents (vet reports, images, receipts) to our official email: info@pupsbyemilyjoy.com<\/p>\n<\/li>\n<li data-start=\"1761\" data-end=\"1903\">\n<p><strong data-start=\"1764\" data-end=\"1782\">Initial Review<\/strong><\/p>\n<p>We will review the submitted documents within 3\u20135 business days and may contact your veterinarian for verification.<\/p>\n<\/li>\n<li data-start=\"1905\" data-end=\"2019\">\n<p><strong data-start=\"1908\" data-end=\"1928\">Return Agreement<\/strong><\/p>\n<p>If approved, a formal return\/refund agreement will be sent to you for acknowledgment.<\/p>\n<\/li>\n<li data-start=\"2021\" data-end=\"2198\">\n<p><strong data-start=\"2024\" data-end=\"2058\">Return the Puppy (if required)<\/strong><\/p>\n<p>In some cases, the puppy must be returned to us in good condition (unless medically compromised). Transport is at the buyer\u2019s expense.<\/p>\n<\/li>\n<li data-start=\"2200\" data-end=\"2319\">\n<p><strong data-start=\"2203\" data-end=\"2222\">Refund Approval<\/strong><\/p>\n<p>Once we receive the puppy and verify the agreement terms are met, we\u2019ll process the refund.<\/p>\n<\/li>\n<li data-start=\"2321\" data-end=\"2438\">\n<p><strong data-start=\"2324\" data-end=\"2343\">Processing Time<\/strong><\/p>\n<p>Approved refunds will be issued within 7\u201310 business days to the original payment method.<\/p>\n<\/li>\n<li data-start=\"2440\" data-end=\"2584\">\n<p><strong data-start=\"2443\" data-end=\"2478\">Partial Refunds or Replacements<\/strong><\/p>\n<p>In cases where a full refund isn\u2019t applicable, a partial refund or replacement puppy may be offered.<\/p>\n<\/li>\n<li data-start=\"2586\" data-end=\"2736\">\n<p><strong data-start=\"2590\" data-end=\"2608\">Final Decision<\/strong><\/p>\n<p>Pups By Emilyjoyreserves the right to make the final decision regarding any refund or replacement requests.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"2738\" data-end=\"2741\" \/>\n<p data-start=\"2743\" data-end=\"2765\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/26a0.svg\" alt=\"\u26a0\ufe0f\" \/>\u00a0Important Notes<\/p>\n<ul data-start=\"2767\" data-end=\"3078\">\n<li data-start=\"2767\" data-end=\"2874\">\n<p><strong data-start=\"2769\" data-end=\"2783\">No refunds<\/strong>\u00a0will be given for changes of mind, allergies, or failure to comply with care instructions.<\/p>\n<\/li>\n<li data-start=\"2875\" data-end=\"2972\">\n<p>Puppies must not have been abused, neglected, or exposed to other animals before the vet check.<\/p>\n<\/li>\n<li data-start=\"2973\" data-end=\"3078\">\n<p>All deposits are\u00a0<strong data-start=\"2992\" data-end=\"3010\">non-refundable<\/strong>, unless the puppy becomes unavailable due to our own circumstances.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3080\" data-end=\"3083\" \/>\n<p>We are committed to working with you to find a solution should any concerns arise. Thank you for choosing<strong>\u00a0Pups By Emilyjoy<\/strong>\u00a0\u2013 where loyalty begins with love.<\/p>\n<p>For questions, please contact us at:<br data-start=\"3297\" data-end=\"3300\" \/><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" \/>\u00a0info@pupsbyemilyjoy.com<\/p>\n\n\t<section class=\"section\" id=\"section_459251631\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-full-width\"  id=\"row-1660976309\">\n\n\n\t<div id=\"col-260382064\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left dark\" style=\"background-color:#273647;\" >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-collapse\"  id=\"row-580011254\">\n\n\n\t<div id=\"col-2117468032\" class=\"col medium-12 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Any questions? Email us <\/h3>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1193148193\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<a class=\"button white expand\" style=\"border-radius:99px;\">\n\t\t<span>Sign Up<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-580011254 > .col > .col-inner {\n  padding: 10px 0px 0px 0px;\n}\n@media (min-width:850px) {\n  #row-580011254 > .col > .col-inner {\n    padding: 0px 0px 0px 0px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-260382064 > .col-inner {\n  padding: 45px 25px 30px 25px;\n  border-radius: 25px;\n}\n@media (min-width:550px) {\n  #col-260382064 > .col-inner {\n    padding: 45px 75px 20px 75px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_459251631 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(245, 245, 245);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-65","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=\/wp\/v2\/pages\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65"}],"version-history":[{"count":4,"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions"}],"predecessor-version":[{"id":142,"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions\/142"}],"wp:attachment":[{"href":"https:\/\/drevitchsfrenchiepuppies.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}